• Solution Architect

    Job Locations US
    # of Openings
    Posted Date
    1 month ago(11/11/2019 1:38 PM)
    Information Technology
  • Overview

    Nuvolo is revolutionizing service management for the enterprise.  Our flagship enterprise asset management (EAM) platform allows customers and partners to embrace the transformational power of modern, cloud-based service management.  Built on ServiceNow, Nuvolo is designed to meet the growing demands of asset-intensive industries including healthcare, life sciences and manufacturing.  As an extension of our next-generation EAM platform, Nuvolo also provides a facilities and integrated workspace management (IWMS) capability across a broad range of industry sectors.  Our platforms deliver improved operational efficiency, higher service levels, better safety and lower costs. 


    As a member of the Nuvolo Services team, the Solutions Architect will lead engagements implementing our portfolio of ServiceNow applications, leveraging a strong background in ServiceNow  and utilizing Nuvolo Technologies global services delivery model.  As a Solutions Architect, you will be required to complete a modest amount of travel to and from client locations, but Nuvolo leverages a largely remote services delivery model for our professional services team.   



    • Architecting and designing the transformation process for our ServiceNow application clients from legacy solutions to their new ServiceNow platform-based solution  
    • Services implementation leveraging core knowledge of ServiceNow platforms
    • Technically lead the development of plans, roadmaps and blueprints to enable client transition from legacy environments to ServiceNow-based organization with a modern platform, enhanced functionality and cloud infrastructure to support the long term cost and efficiency objectives for our clients   
    • Provide enhancements and customization to Nuvolo’s portfolio of ServiceNow applications in support of the clients specific needs utilizing JavaScript, CSS, HTML and other web-based scripting tools and methodologies  
    • Provide demonstrable consulting expertise in the form of well-developed listening skills, requirements gathering, problem resolution as well as the ability to make well supported recommendations based on experience in mid-market and Fortune 500 client environments 
    • Achieve high level of client satisfaction on all Nuvolo Services engagements 
    • Take a leadership role in planning and managing client discovery and assessment activities  
    • Effectively define a high-level client program and action plans for transformation activities  

    Identify opportunities to drive more value from successfully implementing our ServiceNow-based solutions within our client’s environment




    • Strong knowledge of SDLC methodologies such as Waterfall, Agile, and Scrum 
    • Expert level knowledge in ServiceNow scripting and web technologies (XML, HTML, JAVA Script, AJAX, CSS, and HTTP/S) 
    • Deep understanding of the application development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control and deployment
    • 10+ years of experience in IT infrastructure and application development space 
    • 5+ years of client facing consulting experience 
    • 5+ years of leadership level experience with Enterprise Management tools (such as IBM Tivoli, BMC, CA, HP) and IT Service Management tools such as ServiceNow and BMC Remedy 
    • ServiceNow certification (Implementation Specialist preferred) and ITIL certification (Practitioner or Service Manager preferred)  
    • Bachelor’s degree in Information Systems or related field preferred


    Be part of an inspiring team using innovation and the cloud to change how business is done and where you are valued as both an individual and employee. Diversity is a core value and we provide a welcoming environment for employees of all backgrounds and life experiences. We offer generous compensation and benefits, including paid vacation, personal and sick days and an employer-matched 401(k) and incentive stock option plan. Define your own career path with flexible scheduling, better work-life balance and employer-sponsored training.  Even choose to make a difference through our volunteering and community services initiatives.  Nuvolo has a passion for excellence and we are looking for talented individuals who share that same passion to join our team!


    Nuvolo is an equal opportunity employer.




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