• Instructional Designer 

    Job Locations US
    # of Openings
    Posted Date
    2 months ago(9/27/2019 6:14 AM)
    Customer Service/Support
  • Overview

    Nuvolo is revolutionizing service management for the enterprise.  Our flagship enterprise asset management (EAM) platform allows customers and partners to embrace the transformational power of modern, cloud-based service management.  Built on ServiceNow, Nuvolo is designed to meet the growing demands of asset-intensive industries including healthcare, life sciences and manufacturing.  As an extension of our next-generation EAM platform, Nuvolo also provides a facilities and integrated workspace management (IWMS) capability across a broad range of industry sectors. Our platforms deliver improved operational efficiency, higher service levels, better safety and lower costs.   


    As a member of our Innovation Team, this Instructional Designer role reports w to the Curriculum Manager The Instructional Designer is expected to demonstrate entrepreneurial business skills, strong creative instructional design and development competencies, excellent writing and communications skills, structured Agile and project management experience, and a commitment to collaborative innovation in in completion of all project work and initiatives.  



    • Meet with internal, partner and customer stakeholders to develop training and documentation strategies and perform learning, information and performance analyses.  
    • Collaborate with stakeholders, process experts, and subject matter experts (SMEs) to gather content and develop training, documentation, and other learning and performance solutions.  
    • Write procedures, documentation, release notes, and online help for Nuvolo’s products. 
    • Design and develop training materials for ILT, VILT, and eLearning delivery. 
    • Proactively lead and contribute to the Team’s delivery of cutting-edge enablement solutions using established and industry leading processes, technologies and tools. 



    • 2-3 years of consistently high performance in an instructional design and development role preferably within a SaaS, or cloud-based product company. (references will be expected) 
    • 2-3 years as an Instructional Designer, preferably within an Agile SCRUM or SAFE methodology development teams. (references will be expected) 
    • Technical procedure writing experience is a definite plus.  
    • Demonstrable competency in the following key skills: (writing samples required) 
    • Developing measurable performance objectives. 
    • Writing documentation and online help (preferably using MadCap Flare).  
    • Creating assessments that measure target established performance objectives. 
    • Develop eLearning content using Articulate 360 tools. 
    • Experience developing learning and assessments for certification programs is a plus. 
    • Excellent personal organization and work discipline with mature GTD/Zero Inbox habits. 
    • Excellent interpersonal communication and presentation skills with demonstrable expertise articulating technical concepts to non-technical audiences in a value-centric perspective. 
    • Deep understanding of rapid development instructional design methodology best practices and processes. 
    • Knowledge of the ServiceNow platform is a plus. 
    • Bachelor’s degree required, Master’s degree in Instructional Design preferred. 


    This is an opportunity to join an amazing team that leverages innovation and ingenuity to change how business is done. Nuvolo technologies provides generous compensation, excellent benefits, stock options plan, and the opportunity to be part of one of the coolest and fastest growing cloud companies in the industry. You can even choose to make a difference through our volunteering and community services initiatives. Nuvolo has a passion for excellence and we are looking for talented individuals who share that same passion to join our team! 

    Nuvolo is an Equal Opportunity Employer. 



    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed