• Implementation Specialist

    Job Locations US
    Posted Date 2 weeks ago(10/2/2018 12:36 PM)
    # of Openings
    Information Technology
  • Overview

    Nuvolo is revolutionizing service management for the enterprise.  Our flagship enterprise asset management (EAM) platform allows customers and partners to embrace the transformational power of modern, cloud-based service management.  Built on ServiceNow, Nuvolo is designed to meet the growing demands of asset-intensive industries including healthcare, life sciences and manufacturing.  As an extension of our next-generation EAM platform, Nuvolo also provides a facilities and integrated workspace management (IWMS) capability across a broad range of industry sectors.  Our platforms deliver improved operational efficiency, higher service levels, better safety and lower costs. 


    As a member of our Implementation Team, the Implementation Specialist will be responsible for configuring and implementing our EAM platform on behalf of customers and partners.  Nuvolo leverages a largely remote services delivery model for our Implementation Team.   


    • Developing and configuring web services in our EAM platform, built on ServiceNow
    • Configurations of various EAM modules within the platform including clinical, facilities, manufacturing, security, integrated workplace management (IWMS) and portal
    • Acting as EAM platform system administrator, programmer or analyst
    • Working with web technologies (JAVA Script, XML, HTML, AJAX, CSS & HTTP)
    • Experience with IT service management process and tool configuration and administration
    • ServiceNow programming and analysis
    • Glide record
    • Accessing user information
    • Building system security
    • Client scripting and UI policies
    • Graphical workflow
    • Service catalog and catalog scripting
    • Reference qualifiers and dependent fields
    • Table and field manipulation
    • Managing import sets
    • Developing email notifications
    • Building transform maps
    • Integration of EAM platform with various third party tools and technologies



    • Strong knowledge of SDLC methodologies such as Waterfall, Agile and Scrum 
    • Expert level knowledge in ServiceNow scripting and web technologies including XML, HTML, JAVA Script, AJAX, CSS, and HTTP/S
    • Deep understanding of the application development lifecycle process, including requirements analysis, quality assurance, design, scheduling, implementation, issue tracking, version control and deployment
    • 5+ years of experience in IT infrastructure and application development space 
    • 3+ years of client facing implementation or consulting experience 
    • ServiceNow certification (Implementation certification is preferred) and ITIL certification (Foundation certification preferred) 
    • Ability to develop and achieve clear, realistic and challenging goals that are aligned with targeted business results 
    • Ability to operate and deliver independently without significant oversight in a fast-paced and deadline driven environment 
    • Ability to innovate and identify R&D opportunities while engaging with clients around business processes and solutions 
    • Bachelor’s Degree in Information Systems or related field preferred


    This is an opportunity to be part of an amazing team using innovation and ingenuity to change how business is done. Nuvolo technologies provides generous compensation, excellent benefits, E-Shares option plan and the opportunity to be part of one of the coolest and fastest growing cloud companies in the industry. Even choose to make a difference through our volunteering and community services initiatives.  Nuvolo has a passion for excellence and we are looking for talented individuals who share that same passion to join our team!

    Nuvolo is an Equal Opportunity Employer.



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